Westlea Primary School

Winslow Crescent, Westlea Estate, Seaham SR7 8JU

  • Home
  • About Us
    • Aims, Ethos and Vision
    • Safeguarding
    • Equalities
    • Meet The Staff
    • Our Governing Body
    • Premium Allocations
    • Financial Information
    • School Admissions
    • School Prospectus
    • School Performance
    • School Policies
  • Parents
    • School Newsletters
    • Our School Uniform
    • School Office
    • Parent Pay
    • Healthy School
    • Childcare Provision
    • Online Safety
    • Sport @ Westlea
    • School Holidays
    • Useful Links
  • Curriculum
    • Curriculum Content
    • Curriculum Plans
    • Reading & Phonics
  • Home Learning
  • Pupils
    • School Council
    • Eco-Schools
    • Our Success
    • School Clubs
    • Rights Respecting School
  • Our Classes
    • EYFS – Nursery
    • EYFS – Class 1
    • EYFS/KS1 – Class 2
    • KS1 – Class 3
    • KS1 – Class 4
    • KS2 – Class 5
    • KS2 – Class 6
    • KS2 – Class 7
    • KS2 – Class 8 & 9
  • SEND
    • SEN Information Report
    • Disability & Accessibility
  • Community
    • Family Engagement
    • International Links
    • Gallery
  • Contact Us
Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham County Council Local Offer website.

If you would like to discuss your SEND requirements in detail please contact the school to arrange an appointment.

SEN Information Report

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities?
    • How we evaluate the effectiveness of SEN Provision
  • Support for Emotional & Social Development
  • Looked After Children with SEND
  • SEN Transition
  • SEN Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies
Artsmark Award
Creative Partnerships
Sport England Activemark
Healthy School
RRS Bronze-logo
Eco Schools
Eco Schools Silver Award
International School Award
investing in children
School Games Bronze
Rainbow Flag Award

Copyright © 2023 Westlea Primary School

Winslow Crescent

Westlea Estate

Seaham

SR7 8JU

Tel: 0191 581 3658 · Email: westlea@durhamlearning.net


Legal Information | Website Login

Powered by Durham County Council.